About Phantasim

Innovation in Medical Science.

Phantasim is a leading distributor of state-of-the-art surgical simulators throughout Australia and New Zealand. We are passionate about advancing medical education and revolutionising the way surgeons and medical professionals acquire and perfect their surgical skills. With a commitment to excellence, innovation, and patient safety, we strive to provide the highest quality surgical simulation solutions to our valued customers.

doctor using a computer

Our Purpose

Our purpose is to revolutionise surgical training by providing cutting-edge simulators that bridge the gap between theory and practice. We are committed to empowering medical professionals with the tools they need to refine their skills, enhance patient outcomes, and shape the future of surgical excellence.

remote access

Our Mission

Our mission is to be the leading provider of surgical simulators in Australia and New Zealand, empowering medical professionals to excel in their craft. We strive to deliver innovative, realistic, and immersive simulation solutions that revolutionise surgical education, improve clinical outcomes, and ultimately save lives.

Two doctors talking while another doctor performs a scan

Our Vision

Our vision is to be at the forefront of transforming surgical training worldwide. We envision a future where every surgeon, resident, and medical student has access to immersive and high-fidelity simulation experiences, empowering them to achieve surgical excellence, enhance patient safety, and revolutionise the field of healthcare.

Ross Horley

Our History

First Generation

Ross Horley founded Medical Synergies in the year 2000 with a vision of increasing the standard of healthcare across the globe by providing robust, effective, and scalable medical and surgical skills training. Partnership with Surgical Science empowered Ross to achieve this vision. Today, Medical Synergies, rebranded as Phantasim, continues to provide medical VR simulation solutions to health professionals across Australia and New Zealand.

Second Generation

In late 2022, Ross was diagnosed with terminal brain cancer. With a deep sense of responsibility and admiration, Alex embraced the opportunity to continue his father’s legacy while forging a path of his own, leading the company into a future filled with innovation and growth. The passing of the baton from one generation to the next is a poignant moment in any business’s journey. Such is the case with Phantasim, as Alex steps in to take over the reins from his father, who has nurtured and led the company previously known as Medical Synergies for the past 20 years.

Ross and Alexander

Our People

Alexander Horley

Managing Director

Alexander is dedicated in deploying simulation technology across Australia and New Zealand. He graduated from the University of Western Australia with an undergraduate degree in Biomedical Science & Physiology and consequently a postgraduate Master’s Degree in Finance. With a background of operations management and corporate finance, Alexander is responsible for ensuring smooth and effective day-to-day operations at Phantasim.

Kipp Crosby-Clague

Head of Operations and Support

Kipp is an experienced technician who has an extensive background in the support sector. He enjoys interacting with and supporting Phantasim clients with installation and support. He has a passion for quality, continuous improvement, and in assisting people. Kipp is focused on the client experience, supporting his colleagues and takes pride in ensuring an excellent experience during their time with Phantasim.

Mason Caffey

Head of Sales

Mason has a strong background in sales, with 11 years’ experience in the sales sector. He brings a wealth of knowledge with him and has an in-depth understanding of products and software available to Phantasim customers. Mason is dedicated to finding the right product for the specific needs of the client.


A Virtual Demo

Experience the full capability of your simulation unit with a virtual demo. The unit manufacturers, Surgical Science, will host your virtual demo whilst our team organise everything for you including scheduling, reminders, and follow-up aftercare.

Why Choose Phantasim?

kangaroo in the wild

Sole Distributer for Australia
and New Zealand

Whether you’re in Australia or New Zealand, our team at Phantasim are your surgical simulation partners. Our dedicated team handle distribution, maintenance, and ongoing aftercare for simulation units and modules.

surgical science

Proudly Partnered With
Surgical Science

Phantasim are proudly partnered with Surgical Science, who manufacture the simulation units which support the education and growth of medical professionals across the globe.

electrical motherboard

Premium Aftercare
And Support

Our aftercare team at Phantasim are just a phone call away. Once you’ve received your simulator, we will visit your facility for installation and analysis as well as provide ongoing aftercare and support.

support person on the phone to a customer

Remote Accessibility

Each simulator has remote access capabilities, allowing our team to assess any issues or irregular activities from any location. Alternatively, our support team can visit your facility as part of your aftercare package.

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What Our Clients Say About Us

Frequently Asked Questions

What is clinical simulation training?

Clinical simulation training allows students in the medical field to practice their skills in an authentic, safe, simulation environment. Simulation-based training provides a great opportunity for students to increase their knowledge in both technical and non-technical procedures, with built-in software providing feedback and guidance along the way. Students can practice, learn, and increase their surgical skills with peace of mind knowing they’re safely practicing without risking the life of a live patient.

Is simulation training effective?

Absolutely. Simulation training allows medical professionals to practice their skills via virtual reality without risking the safety of a live patient. They also have the benefit of reducing the demand on supervision time which leads to more skilled and confident medical professionals. Whilst using the simulator, real time guidance and feedback is provided with the software so any mistakes made are recognised instantly.


Universities throughout Australia and New Zealand would greatly benefit from investing in a surgical simulator for their students studying in the medical industry. This advanced tool allows students to gain the knowledge and skills necessary to move into their preferred field with both confidence and competence.

How much does a clinical simulation cost?

A human patient simulator typically ranges in price from $10,000 to $100,000 depending on the type, brand, features, and included support services.

Two doctors talking while another doctor performs a scan